FAQ

Contractors

What's the scoop on Sealed and how can it help my contracting business?

Hey there! We’re Sealed and we’re not just another software solution – we’re your committed partner. Our priority is maximizing your earnings and providing unparalleled support whenever you need it. Think of us as your go-to resource, ready to assist via text, call, or visit, anytime.

How does Sealed make rebate processes less of a headache?

Picture this: less paperwork, less risk, and faster payment. That’s Sealed for you! We’re all about turning the cumbersome rebate process into something you’ll actually look forward to, complete with upfront payments to keep your cash flow healthy.

Is Sealed a good fit for both big and small contractors?

You bet! Sealed is designed for all sizes. Our services are tailored to fit the needs of every contractor in the energy efficiency game, ensuring everyone gets a piece of the rebate pie.

How quick can I expect to get my rebate payment with Sealed?

Think fast, like really fast! You’ll see your rebate payment within a week of installation. We understand the importance of quick cash flow in your business, so we make sure you get paid pronto.

What programs does Sealed work with, and can I be part of it?

We work with several measured programs in California as well as multiple weatherization programs through select New York utilities. If you’re curious about a specific program, just drop us a line and we’ll fill you in with all the details. We’re here to help you navigate these programs with ease.

In which states is Sealed making a difference for contractors?

We’re currently active in California and New York. Not in your state yet? Give us a shout – we’re always looking to expand our horizons and could very well be heading your way soon.

What kind of contractors does Sealed team up with?

We partner with a diverse range of contractors, especially those focused on HVAC and insulation. Size doesn’t matter here – we’re all about empowering your business, big or small.

What is the process to partner with Sealed?

Joining us is super easy! Here’s how it goes:

  • Sign-Up: Fill out our sign-up form. We’ll reach out if we’re serving your location or add you to our waitlist.
  • Onboarding: Our team will get you set up with our software and train your team on how to submit projects.
  • Project Submission: Submit your first project, and voila – get paid!

Does partnering with Sealed cost anything?

We don’t charge any sign-up fees. Our model is simple: Sealed charges a fee for each rebate processed. This way, you can start enhancing your business with us without any upfront costs.

Got more questions or need specifics? Don’t hesitate to reach out. We’re here to make your journey in the energy efficiency sector as rewarding as possible!

Homeowners

Does Sealed offer solutions directly to homeowners?

Hey there, homeowner! Sealed has shifted its focus to primarily support contractors. We believe by empowering contractors, we can provide even better services to homeowners like you. Though we’re not offering direct solutions to homeowners now, this change lets us contribute more effectively to your home improvement journey through skilled contractors. Just sign up here, and we’ll connect you with a certified contractor in your area if one is available. This way, you can still benefit from top-quality services for your home energy needs.

Is Sealed committed to supporting its existing customers?

Absolutely! We truly value our existing customers and are fully committed to supporting you. If you ever face any issues or have questions, don’t hesitate to shoot us an email at helpdesk@sealed.com. We’re here to ensure your experience with Sealed remains top-notch.

What should I do if I have billing or service inquiries?

Got questions about your billing or need assistance with our services? No worries! Our dedicated customer support team is always ready to help you out. Just reach out to us at helpdesk@sealed.com, and we’ll take care of your concerns as quickly as possible.

What happens to my current service agreement with Sealed?

If you’re currently in an agreement with Sealed, rest assured that we are committed to honoring it. Your service and terms will continue as agreed.

Can I still contact Sealed for support on previous installations or services?

Absolutely! We’re still here to support any past installations or services you’ve received from Sealed. Feel free to reach out to us for any assistance.

How will this change affect my billing or service quality?

There won’t be any negative impact on your billing or the quality of service you receive. Our transition to supporting contractors is designed to indirectly enhance the services provided to you.