HomeAdvance - Frequently Asked Questions
Here are some of the most frequently asked questions about HomeAdvance. You also call HomeAdvance directly to get more information. We're at (888) 650-3715 during regular business hours.
- How does HomeAdvance work?
- Where is HomeAdvance available?
- Who is eligible for HomeAdvance?
- How do you figure out how much I'm saving?
- What will my monthly payments be?
- How long is my HomeAdvance program term?
- What if I want to leave early? What if I move?
- What does my Agreement contain?
- How does billing work?
- How does HomeAdvance make money?
How does HomeAdvance work?
If you live in a house with drafts, poor insulation, or inefficient equipment, then every month you pay extra to heat and cool your home. Just like a leaky faucet wastes water, a leaky house wastes energy.
HomeAdvance calculates exactly how much money you’re wasting, and then pre-pays for smart upgrades like air sealing, insulation, wireless technology, and oil-to-gas conversions. The energy (and money) you save each month covers the upgrades and program costs.
Your energy budget stays consistent with how it's been in the past, but your house is safer, greener, modern, and more comfortable.
Where is HomeAdvance available?
HomeAdvance is currently available only to homeowners in New York State. We are working hard to offer HomeAdvance in other states!
Who is eligible for HomeAdvance?
You may qualify for HomeAdvance if you:
- Own and live in a single-family home in New York State
- Heat with oil or natural gas
- Have a FICO score that is 680 or higher
- Have lived in your home for at least 6 months
- Have access to your heating and electricity usage history
How do you figure out how much I'm saving?
We look at your old energy bills, and how they were affected by things like energy prices and the weather. We can use that information to figure out how much you would’ve spent each month before making the upgrades. Then we look at your new bills, and calculate the difference.
We will report your savings to you each month through your HomeAdvance Bill.
What will my monthly payments be?
Your payments will vary month-to-month depending on how much energy you're saving. For example, if you save 50 therms of gas in February, but only 35 therms in March, your payment will be larger in February.
We will provide you a projected average monthly payment before your Welcome Call.
How long is my HomeAdvance program term?
The standard HomeAdvance term is 20 years, matching the lifespan of the upgrades we install. If you want to leave our program early, you may do so at any time by making an Early Payment.
What if I want to leave early? What if I move?
You may exit our program without penalty by making an Early Payment. This Early Payment decreases over time—the longer you stay in the program, the lower your Early Payment amount. Your HomeAdvance Agreement contains an Early Payment schedule which clearly lays out the details.
If you move, you may transfer your agreement to the new homeowner or pay the remaining Early Payment amount.
What does my Agreement contain?
Your Agreement spells out all of the details of your relationship with Sealed. Your Agreement includes:
- The formula we use to calculate your bills
- A breakdown of your historical energy usage
- Early Payment Schedule
- A copy of your signed scope of work
- Terms and conditions for billing, Agreement cancellation, our responsibilities to you, etc.
How does billing work?
Billing with HomeAdvance is clear and easy. Each HomeAdvance bill will clearly report and keep track of how much energy your home has saved.
Your HomeAdvance bills will arrive on the same cycle as your electricity and heating bills normally do. We combine your energy bill and HomeAdvance bill into one easy payment.
All of our bills arrive by email and are paid through automatic direct debit five days later.
How does HomeAdvance make money?
HomeAdvance makes money over time if your energy savings are what we expect. Remember, you only pay what you save, so you’ll pay HomeAdvance a portion of what you would have spent on wasted energy over time if you didn’t do this project.
Have a question that wasn't answered here?
We're more than happy to answer your questions. Please call us at (888) 650-3715, email us at firstname.lastname@example.org, or fill out the form below.